Miscellaneous Questions

Do you sell just the head or torso, or any other body part, as separate items?

Customers can only purchase the whole package for now.

I want to start shopping for my doll’s clothes now, before she arrives. Is this advisable?

We recommend that you wait until your doll arrives and familiarize yourself with her body before you purchase her new clothes.

What if I don't fit with doll's sex parts?

Doll vaginal and anal cavities are made snug to accommodate any insertion. The silicone flesh is soft, slippery (when you use appropriate lubricant), and very elastic. Any water-based lubricants should be applied to ease entry. Dolls' oral cavities contains soft silicone tongue and teeth. The oral cavity is as snug as the doll's other entries. All three doll cavities allow deep insertions although oral capacity varies by face type.

What do I do if I need to cancel my order?

A 10% cancellation fee will apply to all order cancellations. Refunds take up to 45 days to process. After production has begun no cancellations are permitted. We have a firm no return policy due to the nature of the product. No refunds are given on completed products.

What comes with my doll?

All dolls are shipped clothed. All dolls ship in lingerie or seasonal outfits with a cleaning kit, care guide.

Do you have any used or flawed dolls?

As the manufacturer of dolls we have no used dolls. We occasionally will have a doll with a surface flaw that we will make available on a first come – first served basis. We do not sell dolls with mechanical flaws. We do not keep mailing lists to notify people when a flawed doll is available so contact or call periodically if you are interested.

How can I find out what the silicone feels like?

If you would like to see a sample of our silicone to judge how it feels or to help in your skin tone selection please purchase the skin tone sample kit in our store. Purchasing the sample kit will entitle you to $100 off a full size doll or deluxe torso, Once you order the sample kit you will be emailed a code to use for the purchase.

How do I order a doll?

There are several ways you can order a doll. You can choose to order through our website using the shopping cart feature and then save and print the order form to fax, mail or email your order in or for US customers they can charge the initial amount of $1,500 to their credit card. International orders can only be processed through the shopping cart for money orders, bank checks and bank-to-bank wire transfers as we do not accept international credit cards. Please see the section of our FAQ on our International Order Policies for more information. When you use the shopping cart to order a doll the initial charge on your credit card will be $1,500 until you receive an order confirmation and credit card authorization via email.

Can I get a catalog?

Unfortunately we no longer have a catalog of our products. We do have some printed materials for people interested in our products, however. Please call or contact our offices to let us know what you’re most interested in. We'll send you relevant information in a discrete package.

What sort of people buy dolls?

There is no "type" of person who buys a doll. Our customers include futurists, artists, art collectors, photographers, film-makers, scientists, health professionals, housewives, single men and women, couples seeking to enhance their sex lives, people looking for exotic decorative art, adult retailers who want the ultimate display mannequin, or anyone who desires to possess the world’s most realistic love doll. If you would like to see dolls owned by some of our clients, please visit our testimonials page. If you would like to submit a review, comment or pictures for the testimonials page, please contact us.

How are doll sizes measured?

The measurements shown for dolls are close approximations. They are compiled from actual measurements taken off dolls. The shoe sizes given are slightly too large in order to make putting shoes on the dolls easier and less likely to damage toes.

Do you make a BBW or chubby doll?

Due to material restrictions we cannot make a very buxom or voluptuous doll. We have received many requests for a fuller figure doll and developed the curvy body 10 model to meet that requirement. We cannot make dolls much bigger because they would be prohibitively heavy and difficult for most people to use.

Can I get a doll with no seam lines?

No, it is not possible for a doll to be made with no seam lines because of how they are molded. Our skilled artisans carefully trim all of the seams by hand to make them as low profile and unnoticeable as possible.

Can I press my doll's breasts together to form deep cleavage?

Yes, depending on the body type. Smaller breasted bodies are not suitable for this type of activity. Doll breasts are extremely elastic and pliant.

How hard are the doll's nipples? Will they show through clothes?

Dolls' nipples feel very much like real, erect nipples. They show through clothes.

Can you pull or bite on a doll's nipples hard without fear of tearing them?

Yes, within reason. Dolls' nipples can withstand approximately 400% elongation before tearing. Pulling or biting very hard on the nipples can cause them to tear off if you are too rough.

How real do the breasts feel on a doll?

We use a special formulation of silicone which has a gelatinous consistency. This special silicone gel is used inside the doll breasts to make them look, feel, and bounce like real breasts. The silicone gel is cured silicone rubber and is completely dry; it is not a liquid so a doll’s breasts cannot leak. Typically the breasts will be a little firm when your doll arrives but they will soften with time.

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